Safety Guidelines
Your safety is our top priority. Please read and follow these guidelines.
Workout Safety
Consult Your Doctor
Before starting any new exercise program, consult with your healthcare provider, especially if you have any pre-existing medical conditions.
Warm Up and Cool Down
Always warm up before exercise and cool down afterwards to prevent injuries and improve recovery.
Use Proper Form
Focus on proper technique over heavy weights. Poor form can lead to serious injuries. Use our exercise library for form demonstrations.
Listen to Your Body
Stop immediately if you feel pain, dizziness, or excessive fatigue. It's better to rest than to risk injury.
Stay Hydrated
Drink water before, during, and after your workouts to maintain proper hydration.
Platform Safety
Verify Trainer Credentials
Only work with verified trainers who have proper certifications and credentials displayed on their profiles. Look for the verification badge.
Protect Your Privacy
Never share personal information like your home address, phone number, or financial details in public messages.
Report Inappropriate Behavior
Use the report feature if you encounter harassment, spam, or inappropriate content. Our moderation team reviews all reports promptly.
Secure Your Account
Use a strong, unique password and never share your login credentials with anyone. Enable two-factor authentication when available.
Community Safety
Be Respectful
Treat all community members with respect and kindness. Harassment, discrimination, and bullying are not tolerated.
No Medical Advice
Do not provide medical advice unless you are a licensed healthcare professional. Always recommend consulting a doctor for medical concerns.
Share Responsibly
Only share content you have the right to share. Respect intellectual property and others' privacy when posting workout videos or photos.
Using MassiChat AI Assistant
MassiChat is an AI-powered assistant designed to provide general fitness guidance. Please keep these important points in mind:
- MassiChat provides general fitness information, not medical advice
- Always consult a healthcare provider before starting a new fitness program
- AI suggestions should be reviewed by your personal trainer
- Report any concerning or inappropriate AI responses to our team
Emergency Situations
If you experience any of the following during exercise, stop immediately and seek medical attention:
⚠️ In case of emergency, call your local emergency services immediately.
For more information, please review our Terms of Service and Privacy Policy